Privacy Policy & Conditions of Use

Effective: May 20, 2015.

 

Welcome to a Commerce Signals Inc. (“Commerce Signals”, “we” or “us”) website, social media page or application (“Platforms”). Please read below to learn how we collect, protect and use your data when you interact with us through this Platform.

At Commerce Signals, we know you care about your personal privacy and about the terms and conditions that govern your use of our Platforms. Because we are dedicated to serving your needs and respecting your preferences, we have adopted the policies and practices described in this Privacy Statement and Conditions of Use.

Please note that other Commerce Signals services, websites, and applications may have different privacy practices. In those cases, we will display a different privacy policy that applies when you interact with those services, websites, or applications.

Whenever you submit any information to us using one of our Platforms, you consent to our storage and processing of this information in different countries from where you reside, including in the U.S. Please note that these countries may have different laws and requirements about privacy and data use than where you live.

Personal Information we collect

We collect Personal Information (information which can be used to identify an individual) such as

  • Name
  • Contact information (such as email, phone, and mailing address)
  • Other personal information you provide to us, such as employment

We may collect Personal Information when you choose to provide us through the Platform, as well as through other sources, such as joint marketing partners; social media platforms; from people with whom you are friends or otherwise connected on social media platforms, and from other third parties. We do not knowingly attempt to solicit or receive any information from children.

Other information we collect

Like many other Platforms, we collect information about our users’ utilization and navigation of our Platforms. This information helps us to design our Platforms to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our Platforms, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

We may collect information about your use of the Platform such as

  • How you use the Platform
  • IP address and information about the device you use to access the Platform, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Platform (such as the application) you are using
  • Your location, if you are using a Platform mobile application. You will be asked if you want us to collect your location information before we do so.
    We also may collect or compile other information about you (such as enrollment numbers or demographic group information) on an aggregated and de-identified basis. We may use or share any other information with third parties for any lawful purpose.

Use of Cookies and Web Beacons

Cookies are pieces of data that a Web site transfers to a user’s hard drive for record-keeping purposes. Web beacons are transparent pixel images that are used in collecting information about website usage, e-mail response, and tracking. Together, we refer to them as “cookies.”

The Platform uses cookies to provide enhanced functionality on a site. These cookies may be delivered in a first-party or third-party context. We, including our third party service providers, use certain tools to collect information about you while browsing our websites. The cookies are used, among other things, to improve website performance, to provide you with customized viewing options, to compile statistical reports on website activity, or for security purposes. We also use cookies to recognize you as a customer or a previous visitor of our website, or to pre-populate website forms. Such information may be disclosed to third parties to provide any of the activities mentioned above on behalf of us.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google has said it will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You have many choices with regard to the management of cookies on your computer. To find out more about cookies, including browser-specific instructions on how to restrict or block cookies, go to http://www.allaboutcookies.org. Remember, though, without cookies, you may not be able to take full advantage of all of our website features.

How we use Personal Information

We primarily use this information to provide the Platform and related features to you and to

  • Fulfill your requests and respond to your questions
  • Send administrative information to you, such as changes to our terms, conditions, and policies.
  • Facilitate social sharing functionality
  • Analyze and monitor Platform usage and to make improvements
  • Help secure the Platform, prevent fraud and enforce our policies
  • Personalize our Platforms for you
  • Contact you about other services or those of our affiliates or other third parties, if you agree
  • Perform other activities with your consent
  • Provide “send to friend” type functionality on the Platform
  • Conduct data analysis, audits, develop new products, identifying usage trends, determining the effectiveness of our products and operating and expanding our business activities.

How we share Personal Information

We will only share Personal Information collected through the Platform as described in this policy, unless we provide you with choices. Specifically, we may share your Personal Information

  • With companies and vendors that help us to operate our business by providing services such as website hosting, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services.
  • To comply with law or other legal obligations such as responding to subpoenas, including laws and other legal obligations outside your country of residence
  • To respond to requests from public and government authorities including public and government authorities outside your country of residence
  • To protect our rights, operations or property, or that of our users
  • To investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of the Platform’s terms and conditions
  • With other companies that are owned by Commerce Signals as allowed by law.
  • With a purchaser of Commerce Signals (or the majority of its assets), a merger or internal acquisition.
  • With your consent

Please note that any information you post to public areas of a Platform such as on our social media pages may be seen by other visitors.

Your choices

You can choose not to provide us Personal Information when you use the Platform. However if the information request is not identified as optional and you choose to not provide required Personal information, then you may not be able to use the features of the Platform

You can opt out of receiving promotional email from a Platform managed by Commerce Signals by following the unsubscribe link in those email messages. You can opt out of receiving SMS text messages from Commerce Signals by replying STOP to any message.

Third-party tracking

We may use third parties to serve advertisements that may be of interest to you, based on information that it has collected about your use of our website and third-party websites. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). To learn more about this practice and your choices in connection with it, please visit http://www.aboutads.info/choices/.

You can configure your browser to reject cookies, or to notify you when a cookie is set. However, if you reject cookies, the Platform may not operate properly. We do not currently honor browser-initiated “do not track” signals.

How you can access or edit your Personal Information

Some of our Platforms allow you to review and edit Personal Information that you entered. Otherwise, you may contact us at the email address at the bottom of this policy to request access to or that we update, or correct the Personal Information collected by our Platforms. Please note, that consistent with local law, we may retain your Personal Information for auditing purposes, to troubleshoot problems, assist with investigations, enforce our policies or comply with legal requirements. Please note that we are not responsible for permitting you to review, or for updating or deleting Personal Information that you provide to a third party, including any app, social media platform, or wireless service provider.

How we protect your Personal Information

Commerce Signals uses security technologies including firewalls and Secure Socket Layers to help protect the Personal Information we collect from you through the Platform. Our policies restrict access to Personal Information to those employees and service providers who need to know the information in order to provide you the Visa services that you use. We maintain physical, electronic and procedural safeguards to protect Personal Information.

Linked services

This privacy policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Platform links. The inclusion of a link on the Platform does not imply endorsement of the linked site or service by Commerce Signals.

Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, including any Personal Information you disclose to other organizations through or in connection with our Platforms.

Changes to this Privacy Policy

We may change this privacy policy at any time by posting an updated privacy policy.

Retention period

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Use of the Platform by minors

The Platform is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Platform.

Sensitive information

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Platform.

How to contact Commerce Signals regarding your privacy concerns and questions

If you have questions or comments about our privacy practices, please email us at privacy@commercesignals.com or write to us at: Commerce Signals, 530 Lytton Ave, Suite 200, Palo Alto, CA 94301.